The Yard Baseball Academy Cancellation/No Show Policy
We understand that there are times when you must miss a training session due to emergencies or obligations related to work or family. However, when you do not call to cancel your training session, you may be preventing another athlete from scheduling the unused time slot. Conversely, the situation may arise where another athlete fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book.
Athletes who fail to show for their scheduled training session or did not notify the facility within 24 hours of their scheduled time, shall be subject to a “Cancellation” fee, or a “No Show” fee. A “Cancellation” fee will result in half the price of the training session charged. A “No Show” fee will result in the full price of the scheduled training session charged. In the event of an actual emergency and prior notice could not be given, consideration will be given, and a one-time exception may be granted.
To cancel a training session, please call our office from 9 a.m. to 9 p.m., Monday through Friday at 410-213-5400. You may also cancel your session by sending an email to ‘email@example.com’ within 24hours of your training session. Please provide your name, athlete’s name, time of training session you wish to cancel, and reason for cancellation.
We understand that delays can happen, however, we strive to maintain our schedule by keeping athletes and coaches on time. If you are running late, please notify the office.
The following are charges for services:
Within 24-hour Cancellation: Half Price of Training Session
Rescheduling within 24 hours: $35
No Show Fee: Full Price of Training Session